On February 22th I attended the first BPM Roundtable hosted by the Technical University of Eindhoven. You can find all the presentations on http://www.bpmroundtable.nl . I think the next quotes may be interesting:
1. Will tomorrow's auditor be a process miner?
If you are an auditor, the topic Replaying History by Wil van der Aalst (TU Eindhoven) gives a lot of ideas to embed this into your habitat.
The following quotes come from Marieke Snoep's (T-Mobile) presentation about in From Waste to Wow.
2. Operating Costs a balance between preventive and corrective work.
3. All processes consist of three types of activities:
4. Process integration management is intended to realise the ambition to become the ‘zero defect company’ with the 'first time right culture'
5. It's an art to manage processes within a company, to communicate them and make them work
My conclusion about Remco Dijkman's (TU Eindhoven) presentation: Veel Procesmodellen? Weggooien, of ... serieus beheren!